Privacy

Last updated 25 August 2026

This is short because there is not much to tell. We will keep it that way.

What we collect

• The two names you enter, and the category and language you choose. These are stored with your reading so it can be shown to you again.
• Your email address, only if you buy a reading. Stripe collects it at checkout and passes it to us so we can send you your reading. We never ask for it before that. It is not added to any mailing list unless you tick the separate, optional box at checkout to say you would like that — and that box is never ticked for you.
• The country your request came from, as a two-letter code such as GB or FR. This is worked out at our network’s edge and stored alongside the reading so we can see roughly where our visitors are. We do not store your IP address.
• Anonymous usage counts — how many people visited, how many ran a reading, how many bought one. This uses privacy-friendly analytics with no cookies and no cross-site tracking. The names you enter are never sent to analytics.

What we do not collect

• No accounts, no passwords, no logins.
• No card details. Payment is handled entirely by Stripe; we never see them.
• No advertising or tracking cookies. In fact, no cookies at all — which is why you were not asked to dismiss a banner.
• No IP addresses. We keep the country, not the address it came from.
• No public gallery, feed or directory of readings. Yours is not listed anywhere.

Who can see your reading

Your reading lives at an address containing a long random code. It is not indexed by search engines, not linked from anywhere, and not guessable. Anyone with that address can see the reading, so treat it as you would a private link. PDF download links expire after an hour.

Where it is stored

Readings are stored in a database hosted in the United Kingdom (Supabase, London region). Payments are processed by Stripe. Email is sent through Resend. Each of those companies handles the data we pass them under their own terms.

How long we keep it

We cache the underlying analysis so that identical name combinations do not need to be calculated again. Individual readings are stored separately, so they can be displayed and — where purchased — opened again later.

Why we are allowed to hold this

The law asks us to say on what basis we handle your information, so here it is without the jargon.

• The names, the category and the language — because you asked us for a reading, and there is no reading without them. We do not ask you to tick a consent box for this. Ticking it would mean nothing: the only way to decline is not to run a reading, which you can already do by not running one.
• Your email address — to send you the thing you paid for, and to reach you if something goes wrong with it.
• Whether you asked to hear from us again — and this one, unlike everything above it, genuinely is consent. It is a separate box at checkout, it is never ticked in advance, and your purchase completes exactly the same whether you tick it or not. We record your answer and the moment you gave it, because if we ever email you anything other than your own reading, we should be able to show you asked for it. You can change your mind at any time, and every such email will carry a one-click unsubscribe.
• A record of the payment — because UK tax law requires us to keep one.
• Country and visit counts — so we can tell whether the site is working and roughly who it reaches, without identifying anyone.

The other person’s name

Nearly every reading involves somebody who is not the one sitting at the screen, and who never agreed to anything. That deserves saying out loud rather than leaving in the small print.

We hold their name because the reading cannot exist without it. We do not look them up, contact them, advertise to them, build any kind of profile, or connect their name to anything else about them. A reading is arithmetic performed on letters — it is not a claim about a person, and we are careful that it never reads as one. The rights set out below belong to them exactly as much as they belong to you.

Your rights

Under UK data protection law you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email hello@allourletters.com and tell us the two names and roughly when you ran the reading, and we will find it. We aim to respond within a few days and are required to respond within one month.

Children

This is a novelty tool for adults. It is not designed for or directed at children.

Changes

If this policy changes, the date at the top changes with it.